Shipping Information

 

Current Lead Times: Updated Aug 2022

	Production Time	Shipping Time
Standard Shipping	5-7 Days	20-30 Days

Due to the lack of air travel and restrictions, our lead times and delivery times have unfortunately been extended. We are doing our ABSOLUTE BEST to get our orders delivered as quickly as possible. If you have any questions regarding this, please contact our team via support@diamanteautomats.com. You can also reach us via FB messanger.

Customers from USA. Please refer to the chart above for shipping times. MOST orders will arrive faster than the times listed. However, there is a possibility shipments get delayed. This does not happen often and the shipping times above are the most updated lead times at the moment. 

Customers in the UK & Europe should expect their order to arrive within 14-21 days but it may take as long as 30 days. This time can vary due to customs & recent complications with COVID-19. 

All customers will receive a tracking number within the first 5 days of their order (this will be after production is completed and the order is on its way to you). Please note, tracking numbers will take about 2-3 days to update once they are sent to you.

We are a U.S based company. However, at this time production for our products is done in China at our international facility.

If you have any questions regarding an order you placed or if you have questions prior to ordering, please email us at support@diamanteautomats.com. Our team is standing by to assist you!